The doctor took my worries about my eye health seriously.
I felt like a person being seen, not just a dollar sign. He actually did tests and educated me on my eye issues. This made me feel much more comfortable and knowledgeable about my eye health. It was the most thorough eye exam I have had since my early 20s.
The wonderful woman who helped me find glasses deserves a raise, not only did she help me find something that would actually fit my face. She listened when I explained my hinge requirements. She also took extra time out of her day to help me find a frames that would be covered by the promotion I was using. She did not try to upcharge me or convince me to pay for more than I needed. She was thorough and extremely competent.
Had a great experience. The check in process was quick and the staff was very professional and friendly. The young man who did my imaging was so kind, professional, and knowledgeable. Very happy with Dr.Casey as well, he took the time to explain all his findings and the follow up care I needed. Would 10/10 recommend!
Dr Drew Casey took me in the same day I called because I was in significant pain. He found a metal stuck in my eye, and he removed it instantly. He was very patient and not in a hurry like other doctors. I highly recommend this place. He’s an excellent doctor and very caring. I’m a student and was worried about the cost, and he gave me a GoodRx card for the antibiotics.!
I normally don’t leave reviews, but I had to leave one for him. The staff was very nice as well. I think I found my new optometrist in Albuquerque!!
I was so happy with the service I received for myself and my husband. They were gentle and caring with the initial exam after offering a cup of coffee and a baked cookie. Dr. Casey was quick , caring and very knowledgeable. Everyone was helpful and just had a cheerful professional attitude from the time I walked in to the time I left. They call there selves a family there 🥰 I highly recommend Casey Optical Too LLC
Had my first eye exam since childhood, and all of the staff were so kind and patient while guiding me through the process. I was able to book my appointment online and there were no delays. They worked with me to ensure my first pair of glasses was a pair I absolutely loved at an affordable price. They earned a customer for life, that's for sure.
I CANNOT say anything bad about this establishment. My previous eye doctor no longer takes our insurance, my glasses broke and am using a 4-year-old prescription. I left messages or got responses for appointments for either the end of October, November or even December, from 5 other eye establishments. I was able to get an appointment within a week at Casey Optical. I did the paperwork through their online portal, all I had to do was check-in.
The staff was wonderful, friendly, and very professional. The doctor did a thorough job, with the examination. The staff helped me figure out what was best in terms of frames and lenses that my insurance covered. I had my exam and picked out frames all within 30-40 minutes. I was not rushed, it was very welcoming and everyone from start to finish was helpful, knowledgeable and so courteous. If you are looking for the right place for eye exams and glasses, This is the place!
I have been going to Casey Optical Too since I was a teenager. They are always very attentive and very helpful. I will always recommend Casey Optical Too for eye care. Spencer Foster is the one that helps me and she always has a pleasant smile on her face and answer all questions. 10/10 recommend!
Excellent customer service! The whole staff is super friendly and the office environment is comfortable. I appreciated the way all the staff explained what was going on and helped me understand my eye health without making me feel inadequate.
I went there two years ago and got two frames and contacts for 1200$. I went yesterday and had an eye exam and contact exam and even brought my old frames to have the new Rx put into them. l was charged almost $800.00. What a joke ? Never again ever!! No wonder I had to sign a paper saying I can’t retract. I called around and the same services that I received ran around 360.00. Shame on you guys seriously.
I don’t even have contacts and my husband was beyond furious! So thanks a lot for nothing! You business will eventually go under for what you are charging. I just read your reviews and the same thing as I wrote is in all the comments. It’s companies like this who disgust me because you take advantage of the elderly especially! Again, Shame on you!! If I could I would pull my order from you and go elsewhere but since I can’t I will make sure everyone knows seriously what you are all doing! I will also be reporting to the BBB and some other places but this is not over!!
The next day the manager did call me. She refunded my money, so I do appreciate that.
The doctor was very thorough and friendly. He took the time and examined everything.
The staff was very efficient. Everyone was very helpful, and courteous.
Adam was helpful, and he was able to make it pleasant. He helped me with the right frame and lenses, for my needs.
Everyone who work there was so nice and they were very helpful with helping pick out glasses. Best experience I have had with getting my eyes checked!!!
I was able to get an appointment quickly as a new patient. The staff was friendly and helpful. The doctor was fun and made me feel comfortable which is good because i dont like things around my eyes. They had a good selection of glasses. Overall I'm really happy with my experience with this office.
My experience at Casey was great! The people are very friendly and professional. I will definitely be sending friends and family their way!
The doctor here really took his time and made sure I not only got the right prescription but that other issues were addressed too. Sometimes it feels like doctors' offices are rushing us through like cattle just to make money. I got the opposite feeling with this place. It's my new go-to for optometry.
I found Casey Optical through recommended providers on my insurance portal. First off, their website is professional and easy to navigate, which is always a good sign. Their waiting area is cozy and they offer coffee or a beverage while you wait to be seen. They offer services that allow to have your eyes checked without dilation,
it is an extra $35 fee if you select the service as it is not covered by insurance, but it is worth it to me! Every staff member from the receptionist to the individuals that help with choosing eyeware are so professional and friendly. I had a great experience from start to finish and will definitely be returning in the future!
Dr. Drew Casey, gave me an optical exam that was so much more thorough than others....I am so impressed with him and his staff.
I actually felt that Dr. Drew Casey really cared about my eyesight and quality of life. As an artist, my eyesight is my life. Thank you for the recommendations.
I transitioned to Casey optical from staton optical and man were the differences appealing! The techs were super sweet, informative, and expertly trained to handle all of my questions and concerns. The eye doctor herself was also nice and came in to personally speak with me ,
face to face might I add. They were able to work with my insurance and presented me all the different glasses options I had available to help me choose something that was still effective and within my budget. I was very happy with my visit and look forward to all future appointments.
Outstanding service! Excellent care and Highly Professional Staff! 🏜️ I'm very happy 😊 that Casey Optical is my "eye care" family ❤️
Staff is amazing , the Dr is amazing , they cut my new glasses right away. I even got a cookie and water whole I waited , definitely recommend
What a great place! In an age of sub par customer service this place is a hidden gem. All the employees (Including Dr. Morgan ) were super professional, helpful, and genuinely seemed to be happy to be there.
Casey Optical Too was the best eye doctor experience I’ve ever had. Their waiting room was comfortable, their people were nice and kind and efficient. They took their time with us and answered all our questions without making us feel like we were a pest (like at Costco).
Dr. Morgan didn’t rush. She was patient and thorough. Manny, the one who did all the pre-testing, was the same. He was nice to talk to. He even got us coffees while we waited for Dr. Morgan! After the appt, we went to work with Jeremy to find glasses that fit our budget. He was beyond helpful. He was also patient and thorough. I didn’t get the front lady’s name, but she was just as great at the rest. All in all, we’ve found our forever-eye-doctor. Thank you everyone!
This place is incredible! All the frames they provide are top quality and they help you pick out the ones that look best on you. They always work out the best deal for someone buying frames. The optometry portion is very good. Very quick and easy process with fairly short waiting times.
The owner was so sweet and thanked me for my reoccurring business by giving me an extra pair of glasses for free! I adore this place so much, if I could rate it 100 stars, I could.
All of the staff at Casey Optical Too were knowledgeable, professional, and friendly! I was seen quickly after completing the necessary paperwork. My exam was efficient and I was comfortable the entire time.
First time to Casey Optical too and the service was exceptional, friendly and prodessional. Very good selection of eye wear as well as contact lense services.
It's been YEARS since I've experienced this kind of service ANYWHERE. I will choose them for my eye care professionals now.